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Testimonials

What our customers are saying

Thank you for your generous discount on the flagpole for my Eagle Scout Project. The discount the Flag Center provided and your assistance greatly contributed to a successful project. The discount allowed for additional funds for landscaping around the flagpole that respects and attracts to the flagpole. My troop and I installed the flagpole at my former school in the summer of 2020. Thanks again for your generosity and support for Scouting.

 

Yours in Scoting, Kellen Siczka

My name is Jennifer Rolfe and I am contractor for the U.S. Department of Justice, International Criminal Investigative Training Assistance Program (ICITAP). I am based in Washington, DC, and received a request on the morning of Friday, June 7, 2019, to provide two full size flags representing Mali and the United Arab Emirates to international delegations attending a conference in Milwaukee; the flags needed to arrive no later than Sunday, June 9, 2019, to be included on the dais to represent international officials from these countries. After determining Amazon would not be able to fulfill this request, I searched for local stores that might be able to provide assistance and found your company.

 

I called and spoke with Kim in your Wauwatosa, WI, location that morning. Kim was able to determine that not only did you have both flags in stock, but she took my payment and provided my invoice immediately, and she ensured the flags were delivered to the designated point of contact at the conference location (the Pfister Hotel) that same day; they arrived Friday afternoon, with plenty of time before the conference began.

 

I realize several weeks have now passed, but I felt it was important to reach out and express my sincere gratitude, on behalf of SAIC and the USDOJ, and commend the high level of customer service that was provided by your company, and by Kim specifically.

 

Thank you again for helping us to achieve this, seemingly small piece, of our overall larger international mission.

Jennifer Rolfe - Regional Analyst

We got it last night and LOVE it.  Thank you so much for a quality product and EXACTLY what we special ordered.  USA products are the BEST!!!!

Catherine Kelley - Issaquah, WA

Thank you for your prompt and professional approach. I own a small manufacturing company. We sell high end portable air compressors for the professional contractor industry and they demand top notch quality for the prices they are paying. As much as we continually strive to produce error free equipment “things happen”. The approach your company took in rectifying my problem was refreshing to witness. “Make it right” is the daily approach we use…. and that is exactly what you did. I was referred to the Flag Center by my brother who recently had a flag pole installed on his property. He was impressed with the results and gave your company a solid endorsement. Based on the approach your company took with my situation I am now a lifelong ambassador for the Flag Center.

Tim Kelly - Rolair Compressors

You have a very satisfied customer!  My husband loved the flag and we gave it to my brother and sister-in-law this past weekend!  They were thrilled too!

Thank you!

Ann

The flags just arrived. I am "speechless"... they are perfect. I do not know what your connection with the military might be but I have now served into my 38th year in the Army. This is the 12th unit I have led. I began my service as a Private in the Infantry in 1968. I am now a Colonel of Special Forces and this is the end of my active service. These flags will be a reminder of all the great Troops I have had the privilege and honor to lead. The Unit Colors are an almost sacred symbol representing every member of the outfit. Throughout history the Colors have been the Rallying Point of the unit and have been defended to the death by the Color Guard, as it was the ultimate disgrace to lose them. I cannot adequately express the personal meaning these flags have to me. Thank you and your fine company so much.

AUSTIN B.C. SCHMIDT COL, SF - Commanding Officer Forward Operating Base Camp Bucca

I wanted to send you these photos so you’ll have an inkling of how successful our project has been! I’ve received many compliments from others in the congregation and am extremely pleased myself. They look great!

I can’t thank you enough for all your help, a great product, and for keeping the price down.

Sory Marocchi - The United Methodist Church of Whitefish Bay

Thank you for your recent assistance in providing flag lettering for our troop’s patrol flags. These flags provide an important element to our troop activities, and as such, have seen significant wear over the years. Our scouts are proud of their patrol flags. The new lettering has given them new life and has generated enthusiasm from the scouts.

Again, thank you for your contributions to our troop.

Fran Hughes - Committee Chair, Boy Scout Troop 117

I received the Madison city flags yesterday—and wow, am I impressed!! The quality and craft are superb. Thanks to you and your staff so much; I'm so glad I found you.

 Eric

Thank you for your prompt attention to our order (even faster than expected)! I have been very pleased so far with your company's professional service and customer care--thank you!

 God bless, Troy Nelson - First Baptist Church of Waldoboro, Maine

The flag that your company made for me was awesome. The Nehrings liked it very much. I gave them your company name and address. When anyone asks where they got it they can give them your company name. Thank you very much. The Flag Center did a great job. If I ever need another flag made I will call The Flag Center.

Bruce W. - Baraboo, WI

I wanted you to know that my husband loved his flag (Gunfighters).  Thanks to you and the staff at your company it was a complete surprise - we left him speechless - which is rare :) - and he had a very special Father's Day

I appreciated your professionalism, attention to detail and the caring touch you provided.

Nancy S.

Kudos are in order for your staff and two of the best... Tom and Tina. Your product line came to my attention through Tom who is a super ambassador for your firm. He was knowledgeable and right on with respect to our needs. Tina, the voice at the other end of the phone couldn’t have been more helpful. She was informed and at the same time very articulate. Likewise, she was very receptive to several quick calls from me. Additionally when our fax machine broke, she took a course of action that got us rolling on the project. Two thumbs up go to your production team. The turn around time was exceptional and the craftsmanship was first rate. The bottom line – we received super service... a product of superior quality...and we paid significantly less than it would have cost at any other source.

I would highly recommend your product and more importantly, your people, to anyone.

Mike Dolan - University Lake School

The flag is up and we are blown away. Please tell you entire team thank you and that they did a great job. The flag quality is amazing and the installation was flawless. Thank you very much.

John